ConnectCarolina: 2023 UNC Login Portal Guide

ConnectCarolin

ConnectCarolina is an online portal that provides University of North Carolina (UNC) students, faculty, and staff access to various services, including financial aid, course registration, and billing. With the start of the 2023 academic year, UNC has introduced a new login portal for ConnectCarolina. This new login portal has been designed to make accessing the needed services easier for students, faculty, and staff.

Users must follow simple steps to access the new ConnectCarolina login portal. First, they must navigate the UNC login portal and enter their Onyen and password. Once logged in, they will be directed to their ConnectCarolina dashboard. They can access various services, including financial aid, course registration, and billing.

This article will provide a helpful guide to accessing the new ConnectCarolina login portal. It will provide step-by-step instructions for logging in and information on the different services available through the portal. Additionally, the article will highlight some of the new features introduced with the 2023 ConnectCarolina portal and explain how they can make the user experience more efficient and effective. Checkout: Bt/Yahoo Login: How to Access Your Account

Understanding Connect Carolina

ConnectCarolina is a student information system the University of North Carolina at Chapel Hill (UNC) uses to manage student data, including registration, financial aid, billing, academic records, and more. The system provides a centralized platform for accessing and managing student information, making it easier for students, faculty, and staff to access the necessary information.

ConnectCarolina is available to all students, faculty, and staff at UNC, and it can be accessed through a web browser on any device with an internet connection. The system is designed to be easy to use, with a simple, intuitive interface that makes it easy to find the information you need.

The system is divided into several modules, each designed to manage a specific aspect of student data. These modules include:

  • Student Administration: This module manages student records, including personal information, academic journals, and financial aid information.
  • Finance: This module manages billing and financial information, including tuition and fees, payments, and refunds.
  • Human Resources: This module is used to manage employee records, including personal information, payroll information, and benefits information.
  • Campus Community: This module manages information about the campus community, including student organizations, events, and activities.

ConnectCarolina also includes a reporting module, which allows users to generate reports based on the data stored in the system. These reports can be customized to fit specific data points and exported to various formats, including Excel and PDF.

Overall, ConnectCarolina is an essential tool for managing student data at UNC. Its user-friendly interface and comprehensive modules make it easy for students, faculty, and staff to access the information they need when they need it.

Accessing the UNC Login Portal

Users must follow a few simple steps to access the UNC Login Portal. First, they should navigate to the ConnectCarolina website at connectcarolina.unc.edu. Once there, they should click the “Log In” button to log in to their UNC portal dashboard.

If users have forgotten their Onyen or password, they can use the self-service tool on the login page to reset their credentials. They can contact the UNC ITS Service Desk for assistance logging in if they encounter any issues.

To gain access to ConnectCarolina, users need to work with their school or division’s Access Request Coordinator, or ARC for short. To request access to InfoPorte for HR, payroll, and finance reports, they must work with their InfoPorte administrator. To request access to TarHeel Reports, they must work with their Infoporte Administrator or ARC.

It is important to note that users should never share their login credentials with anyone, as this could compromise the security of their account. Additionally, users should always log out of the UNC Login Portal when they finish using it, mainly if they use a public computer.

With these simple steps, users can easily access the UNC Login Portal and utilize all the resources and features available through ConnectCarolina.

Navigating through the portal

ConnectCarolina is a web-based system that provides students, faculty, and staff access to various services related to their academic and administrative needs. This section will guide you through the process of navigating through the portal.

Dashboard Overview

Upon logging in to ConnectCarolina, you will have a dashboard that provides an overview of your account. The dashboard contains several sections, including:

  • My Tasks: This section displays any tasks that require your attention, such as registration deadlines or outstanding fees.
  • My Classes: This section displays your current class schedule and upcoming classes.
  • My Finances: This section displays your financial information, including tuition and fees, financial aid, and payment history.
  • My Profile: This section lets you update your personal information, such as address and phone number.

Finding Key Features

To access specific features within ConnectCarolina, you can use the navigation menu on the left-hand side of the screen. The menu is organized into several categories, including:

  • Student Center: This section provides access to a range of services related to your academic record, including registration, grades, and transcripts.
  • Financials: This section provides access to your financial information, including tuition and fees, financial aid, and payment history.
  • HR and Payroll: This section provides access to employee-related information, such as paychecks and benefits.
  • Reporting and Analytics: This section provides access to data and reports related to various aspects of the university, such as enrollment and finances.

To find a specific feature, click on the relevant category and select the desired quality from the resulting menu. You can also use the search bar at the top of the screen to search for specific information or features.

Overall, ConnectCarolina is a powerful tool to help you manage your academic and administrative needs. By familiarizing yourself with the dashboard and navigation menu, you can quickly and easily access the features you need to succeed at UNC.

Troubleshooting Common Issues

ConnectCarolina is an essential tool for students, faculty, and staff at the University of North Carolina at Chapel Hill. However, users may need help accessing the portal or navigating its various features. This section provides some troubleshooting tips for the most common issues ConnectCarolina users face.

Login Problems

One of the most common issues faced by ConnectCarolina users is login problems. If you are having trouble logging in, here are a few things to check:

  • Check your internet connection. Make sure you have a stable internet connection to access the portal.
  • Check your login credentials. Double-check your username and password to ensure that you have entered them correctly.
  • Reset your password: If you have forgotten it, you can reset it by clicking the “Forgot Password” link on the login page and following the prompts.

If you need help with these steps, you can contact the ConnectCarolina Service Desk for further assistance.

Navigational Issues

Another common issue faced by ConnectCarolina users is navigational problems. If you are having trouble navigating through the portal, here are a few things to check:

  • Clear your browser cache: Clearing your browser cache can help resolve issues related to slow loading or display problems.
  • Check for updates. Ensure you have the latest version of your browser to ensure it is compatible with ConnectCarolina.
  • Use the online help feature: From any page in ConnectCarolina, you can click the three vertical dots on the dark blue menu bar to see the Help option. The online help contains information from many training materials and other resources, including step-by-step instructions for using ConnectCarolina, InfoPorte, and related systems.

If you are still experiencing navigational issues, you can contact the ConnectCarolina Service Desk for further assistance.

By following these troubleshooting tips, you can resolve most of the common issues faced by ConnectCarolina users and make the most of this essential tool.

Security Measures

ConnectCarolina takes security seriously and implements measures to ensure user data remains safe. Some of the security measures used by ConnectCarolina are:

Two-factor authentication

ConnectCarolina uses Duo Security to provide more vital identity verification before logging into the system. This means that users must provide a second form of identification, such as a phone or token, in addition to their password. This helps to prevent unauthorized access to user accounts.

Virtual Private Network (VPN)

Off-campus access to Connect Carolina requires virtual private network (VPN) software. This is an added layer of security that encrypts user data and helps to prevent unauthorized access.

Password policies

ConnectCarolina requires users to create strong passwords at least eight characters long and include a mix of upper and lowercase letters, numbers, and symbols. Passwords must also be changed every 180 days to ensure they remain secure.

Access controls

ConnectCarolina uses access controls to ensure users only have access to the information they need. This helps to prevent unauthorized access to sensitive data.

Overall, ConnectCarolina takes security seriously and implements measures to ensure user data remains safe.

Additional Resources

In addition to the steps mentioned above, several additional resources are available to users who need help accessing the ConnectCarolina login portal at the University of North Carolina.

UNCITS Service Desk

If you encounter any issues logging into ConnectCarolina, contact the UNC ITS Service Desk for assistance. The Service Desk is available 24 hours a day, seven days a week, and can be reached by phone at (919) 962-HELP (4357) or by email at help.unc.edu.

Self-Service Tool

If you have forgotten your Onyen or password, you can use the self-service tool on the login page to reset your credentials. Click the “Forgot Onyen or Password?” link and follow the prompts to reset your information.

Carolina Key

Beginning June 26, 2023, current and former students must use Duo Security to provide stronger identity verification before logging into ConnectCarolina. Many users will have a second option to verify their identity: Carolina Key. For more information on Carolina Key, visit the UNC ITS website.

ConnectCarolina User Information

For more information on using ConnectCarolina, including how to get system access, create a guest ID, and reset your password, visit the ConnectCarolina User Information page.

Reporting Resources

If you need help with reporting in ConnectCarolina, several resources are available. The Student Admin Reports Guide and the Finance Reports Guide provide detailed information on how to run reports in their respective areas. Additionally, the Queries List provides a searchable list of queries that you can use to access data in ConnectCarolina.

Overall, these resources should provide users with the help they need to access the ConnectCarolina login portal and use it effectively.