KRA Portal

KRA Portal

Updates to tax registration information, PIN certificate requests, tax return submissions, and tax payment are all simple tasks for taxpayers. Additionally, you can run status queries and keep track of ledgers and accounts in real time.

Therefore, it’s critical that you have access to the iTax portal whenever you need it in case you run into issues with your KRA PIN or need to file a tax return. It is easier to use the KRA iTax portal, and there are two ways to do so. 

First, open his web browser on your computer.

The World Wide Web’s information resources can be retrieved, displayed, and browsed using a web browser.

These are a few of the frequently used browser add-ons. Browsers like Apple Safari, Google Chrome, Brave, Mozilla Firefox, Microsoft Internet Explorer, and Opera are just a few examples.

The listed browsers are also compatible with mobile devices. This means that you can still use your smartphone even if you don’t have access to a desktop or laptop.

How to access the Kra portal

The best way to access the iTax portal is to enter its web address if you know it. The web address is ““. This address is called a URL (Uniform Resource Locator) in quotes.

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This should be entered in the address bar without quotes. You don’t have to type the entire address, especially HTTP and the slash. Just type and your web browser will do the rest.

An iTax page will open from which you can log in with your PIN and password.

How to Access the Kra Itax Portal How to Access the Kra iTax Portal

The second way to access the iTax portal
The second method is to assume that you don’t know the web address. You can search the iTax Portal using Google or any other search engine.

Open your browser and type or, then type iTax when the Google search bar appears. Mozilla Firefox users already have a search bar at the top right of their browser.

For your safety, you can enter iTax Kenya. Click on the first result you get. This will take you to the iTax portal where you can log in now.

To access the KRA iTax portal, you need to have a PIN. If you do not have one, you can register for a new KRA PIN online at Portal. Once you have your PIN, follow these steps:

Step 1: Visit the KRA iTax Web Portal using .

Step 2: Enter your KRA PIN number in the PIN/User ID section .

Step 3: Enter your iTax password.

Step 4: Solve the arithmetic question and enter the answer in the space provided.

Step 5: Click on the “Login” button to access your iTax account.

You can access your KRA iTax portal in a number of ways once you’ve logged in. 

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These consist of checking your PIN, checking your tax compliance certificate, checking the status of your application, submitting your KRA returns (both employment and nil), printing and downloading your KRA PIN certificate again, requesting KRA tax refunds, and making payments.

It’s crucial to remember that if you forget your iTax password, you can ask to have your email address changed so you can reset it.

Remember that you can request a new email address in order to reset your iTax password if you forget it.

How to Access the Kra Itax Portal Accessing iTax Portal Using Google Search

KRA pin reset method

Sometimes I forget my login password. Don’t worry, you can reset your Kra Pin password.

  • Enter your PIN where it is written.
  • Click Next, check the Enter Password option below, and find the Reset Pi Password option.
  • A reset link will be sent to your registered email address. If you forgot your PIN, or don’t know the email address associated with your PIN, check out this guide to find out what to do.
  • Some activities you can do on the Itax portal

For example, when you visit the portal, there are many things you can do.

  • You can apply for a KRA PIN certificate if you don’t already have one.
  • Confirm that you have submitted your tax return.
  • Apply for a tax compliance certificate.
  • Please check the withholding slip. We will refund the tax.
  • Check if the tax certificate is genuine
  • Status checker to check application status
  • Above all, check the ledger.
  • Submit a return. There are different types of returns depending on the pin commitment or commitment.
  • These are some of our tax obligations.
  • VAT return
  • Individual income tax return
  • Non-Resident Income Tax Return
  • Expected tax
    income tax company
    income tax partnership
  • Purchase tax, etc.
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How to Access the Kra Itax Portal
iTax Login


What happens if you fail to file KRA returns?

If you fail to file KRA returns by the due date, you may face penalties and fines. For instance, a penalty of 20% of the tax involved is charged for failure to file annual returns by the due date.

Additionally, there may be an additional tax equal to 5% of the normal tax or Ksh. 10,000 for non-individual taxpayers. Under proposed amendments, individuals filing tax returns may face a fine of Ksh100,000 for each false or incomplete information presented to KRA as the government.

Late payment of withholding income tax also attracts penalties. In summary, it is important to file your KRA returns on time to avoid these penalties and fines

How do I know I have successfully filed my KRA returns?

After submitting your KRA returns, you will receive a confirmation that the submission was successful, and an acknowledgement number will be generated. You can also view your filed KRA returns on the iTax portal to see if you have any pending returns for a year that you failed or forgot to file. Additionally, you can request a Tax Compliance Certificate from the iTax portal as official proof of having filed and paid your taxes

How to check if my KRA returns have been received

To check if your KRA returns have been received, you can view your filed KRA returns on the iTax portal. You can also check the status of your application by visiting the KRA portal and clicking ‘Status of your application’ under ‘Status’. Additionally, you can verify your Tax compliance/Exemption Certificate/Excise License or Withholding Certificate on the iTax portal. Another option is to log in to the e-Filing Portal and go to the ‘My Account’ menu and click ‘View e-Filed Returns / Forms’ hyperlink.

How long does it take for KRA to process returns?

The processing time for KRA returns is not specified on their website. However, according to the Canada Revenue Agency, the targeted time for processing an adjustment request is 20 weeks. It is important to file your KRA returns on time to avoid penalties and interest charges

What are the critical requirements for filing KRA returns

To file your KRA returns, you will need three critical requirements for a successful process. These include your KRA PINiTax login credentials, and the relevant return form. 

It is important to ensure that you have all the necessary information and documentation before filing your returns to avoid errors or delays. 

Additionally, managing and improving tax compliance is critical to bringing a compliance risk management approach to filing returns. There are also various online resources available, such as video tutorials on YouTube, that provide step-by-step guides on how to file KRA tax returns


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