Standard Bank Internet banking problems
Issues with Standard Bank's online banking. Since early Tuesday morning, Standard Bank customers have reported poor response times while attempting to sign in to Internet Banking or the mobile banking app.
Issues with Standard Bank's online banking. Since early Tuesday morning, Standard Bank customers have reported poor response times while attempting to sign in to Internet Banking or the mobile banking app.
Downdetector showed a substantial spike in complaints about Standard Bank’s services from around 07:00.
Standard Bank Internet banking problems
Internet banking, mobile banking, and online login are the subjects of the majority of the reports.
The graph below depicts the rise in reports of Standard Bank outages on Downdetector on Tuesday morning.
- Standard Bank Internet banking problems
Quickly after learning of the problem, Standard Bank let MyBroadband know that it was being fixed.
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When users seek to log onto Internet Banking and the Mobile Banking App, we are currently seeing poor response times. We are attempting to fix this," it stated.
A MyBroadband employee attempted to launch the app and was successful in signing in, but was unable to access any account details.
- Standard Bank Internet banking problems
Standard Bank’s status page shows that the bank acknowledged the problem at 08:48 and said it is experiencing degraded performance with its Internet Banking and mobile banking app login.
The bank urged customers to register on the service status page.
Standard Bank Internet banking problems
Once enrolled, clients will get immediate notifications on any issues with digital services. We make a lot of effort to deliver Always On Banking for you. But, we want to let you know right away if something goes wrong.
Customers can still do transactions using Standard Bank's cellular banking technology, the bank informed MyBroadband.
By dialing *120*2345# and following the on-screen instructions, customers who are unable to transact can use our cellular banking. We apologize for the inconvenience.
Update: 15:07
MyBroadband was notified by Standard Bank that the issues with logging into its mobile banking app and Internet banking have been fixed.
As of right now, "all of our Internet and Mobile Banking services have been fully restored," the bank declared.
We apologize for the trouble this has caused.
