Walmart’s Jewelry Return Policy? It’s Okay

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Most people only consider Walmart’s jewelry return policy once they need it. Someone may not like the jewelry you gave them. You may have decided the diamond ring you bought needed to be corrected. Returning jewelry to Walmart can be confusing. This blog post explains!

What Is Walmart’s Jewelry Return Policy?

Customers may return most jewelry purchased from Walmart within 90 days with a valid receipt. All returned items must be in their original condition and packaging. See Also: Does Walmart Price Match? (Updated 2023)

How Do You Return Walmart’s Jewelry?

Walmart offers two easy ways to return jewelry: in-store or by mail.

  • In-Store: Walmart customers can return items with valid receipts to store associates.
  • By Mail: Fill out Walmart’s online return form and follow the instructions to return items by mail.

Once the return is verified, you’ll be given the option of receiving a refund or store credit.

How do I return high-Value Jewelry at Walmart?

For jewelry over $300, you must present a valid government-issued photo ID, the original receipt, and the packaging. With this, you will be able to return your jewelry. See Also: Does Walmart take American Express? (Get the Inside Scoop)

In addition, high-value jewelry items must be returned via mail only.

How Do You Return Jewelry Bought Online?

If you purchased jewelry online from, go to the Walmart returns page and follow the prompts to print the return shipping label.

Do You Need a Receipt to Return Jewelry to Walmart?

Walmart requires receipts to return the jewelry. Walmart offers several alternatives if you lose your ticket. Returns require a driver’s license or passport.

Walmart’s online tracking system lets customers check if their purchases came from Walmart. This service allows jewelry returns without receipts. Gift receipts can be used.

Finally, Walmart will refund the jewelry returned within 90 days. Walmart only offers store credit or exchanges after 90 days.

Can You Get a Refund for Opened Jewelry Items At Walmart?

Yes, opened jewelry can be returned for a refund at Walmart. However, all returned items must be in their original packaging and condition. You may not be eligible for a refund if the item is damaged or missing parts.

Can You Get a Refund for Damaged Jewelry Items at Walmart?

Yes, with a valid receipt, you can return damaged jewelry to Walmart for a refund. However, the refund amount may be prorated based on the item’s condition. The item must be returned in its original packaging with all accessories for a full refund.

What Is Walmart’s Return Policy for Used and Pre-Owned Jewelry?

Walmart accepts returns of used and pre-owned jewelry. All other items must be returned within 90 days of purchase. All returns must be accompanied by the original packaging and in their original condition.


We hope this blog post clarifies Walmart’s jewelry return process. Most jewelry items at Walmart can be returned within 90 days with a receipt. For questions about returning jewelry to Walmart, contact customer service.

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